Master of Arts in Psychology, Mediation and Conflict Resolution

Master of Arts in Psychology, Mediation and Conflict Resolution


(All courses are 3 credits and are listed in the recommended sequence.)

ORG 6300 Human Development
This course explores the major theories of adult development related to emotions, personality, cognitive functioning, social and family influences, and physical functioning. Current theoretical approaches and research related to adult development are emphasized as well as practical applications in the therapy setting.

ORG 5270 Mental Health & Psychopathology in the Workplace
This course acquaints the student with both normal and abnormal behavior evident in the workplace. The focus of the course is creating a healthy culture in the workplace, maintaining a healthy work/life balance, and managing stress. In addition, students learn the common mental disorders and personality disorders manifested in an organizational setting and how to exercise leadership to bring about positive change.

PSY 5290 Theories & Techniques of Counseling & Psychotherapy
This course is an overview of the psychodynamic, cognitive/behavioral, and existential/humanistic schools of psychology, as well as corresponding models of counseling and frequently used assessment and therapeutic techniques. The primary focus in the course is on the development of both skills and rationale in the application of intervention strategies to treatment and case management.

ORG 6499 Cultural Diversity & Individual Differences
This course provides a systematic review of the wide range of cultures and individual differences and the ways in which cultural mores, ethnocentrism, and factors such as matters of race, gender, religion, sexual orientation, customs and cultures impact behavior of the individual themselves and of those around them. Through this course, students better understand themselves and others, in terms of perceptions and behaviors.

RES 5240 Applied Research Methods
This course involves the study of research design, and the quantitative and qualitative methods that can be used in addressing research questions. Students will be introduced to social scientific inquiry and the research design process, as well as some of the most common quantitative and qualitative research methodologies. Through the process of critiquing research articles, students will learn how to determine the appropriate use of research design, recognize errors and biases in conducting research, and communicate the methods and results of particular studies.

RES 5400 Understanding, Interpreting, & Applying Statistical Concepts
This course teaches students how to critically analyze, interpret, and apply statistical concepts to research in education and the social sciences. The focus is on a quantitative approach to the concepts and methods of statistical inference. Topics include sampling, frequency distributions, estimation, hypothesis testing, and probability. Statistical analyses covered include correlation, regression, t-tests, nonparametric tests, and Analysis of Variance. Basic research design issues are also addressed focusing on selecting data analysis techniques to appropriately address research questions and to apply the concepts covered to various psychological problems and realistic situations. Emphasis is on developing skills in interpreting statistical results presented in research articles.

ORG 6520 Professional Ethics, Standards of Practice & Law*
This course is a study of the ethical and legal issues confronting organizational leadership. Topics related to discrimination and anti-harassment, personnel selection procedures, standards for psychological testing, and social media will be explored. Students will learn principles of ethical decision-making and corporate social responsibility as well as explore the impact that major ethical and legal dilemmas create for organizations. Students will master the importance of non-discrimination and anti-harassment legal principles including affirmative action, Title VII of the Civil Rights Act of 1991, as well as the Equal Employment Opportunity Act of 1972 through the study of laws and relevant court decisions. Students will also master the current code of ethics of the American Psychological Association and other relevant professional code of ethics. Students will further master essential consumer protection principles.

ORG 5600 Theories of Conflict
This course will introduce students to conflict resolution and mediation theories, approaches to resolving conflict, and tools available to mediate solutions to conflict. Topics include negotiation approaches and conflict mediation involving individuals, couples, families, teams, groups, organizations and communities.

ORG 5601 Diagnosing Conflict
This course focuses on the methods available to examine the causes of conflict. Topics include theories of the dynamics that lead to conflict, power in families, teams, organizations, and communities, and outcomes of conflict. Emphasis is upon understanding the origins of conflict as a means to designing effective ways to resolve conflict through mediation rather than adversarial confrontation.

ORG 6650 Managing Conflict: Intra- & Interpersonal
Students begin the course with an examination of their own beliefs and approaches to conflict, using instruments designed to assess individuals' perspectives on conflict. The course also emphasizes how people's feelings, thoughts, and behaviors can produce interpersonal conflict, and how individual differences and diversity of cultural and familial backgrounds impact individuals' approaches to conflict.

ORG 5605 Communication Strategies for Conflict Resolution & Mediation
Mediation of conflict often relies on a variety of effective communication strategies and approaches students will explore in this course: dialogue, mediation, negotiation, and arbitration. The course emphasizes making wise choices of message, timing, and media for communicating to parties in conflict. Techniques include recognizing when parties are approaching states in which conflict resolution is likely to succeed based on what and how they are communicating.

ORG 6651 Managing Group & Organizational Conflict
Students will develop collaborative solutions, explore models, and learn strategies to address group and organizational conflict resolution. The course also deals with the increasingly complex challenges and issues groups and organizations face, which require shared solutions, developed through broad constituency engagement. Topics include methodologies for resolving conflicts in larger organizational, institutional, and community contexts.

ORG 6655 Intercultural, Societal & Global Conflict Resolution & Mediation
Conflicts in cultural interaction often result from ethnocentrism. This course addresses conflict resolution in the context of ethnocentrism through the application of cultural relativity approach, evaluating conflict in various global cultures based upon the values held closely within diverse cultures. Students are challenged to think beyond cultural awareness and accepting diversity to celebrating diversity among cultures as a means to enrich best practices in mediation and conflict resolution.

Total Credits 39

* This course may not be transferred in.

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